Core Administrative Duties: Supporting with filing, data entry and updating business systems Managing incoming emails, calls, and customer enquiries Preparing and organising documents, reports or presentations Scheduling meetings, maintaining calendars and arranging appointments Assisting with minute‑taking and distributing information Maintaining accurate records and ensuring information is up to date Communication & Customer Service Greeting and assisting visitors Providing customer support by phone, email or face‑to‑face Communicating professionally with internal and external stakeholders Business Processes & Support Supporting HR, finance, operations or project teams as required Monitoring stock levels, ordering supplies and maintaining inventories Upholding GDPR and confidentiality expectations Following organisational policies and procedures IT & Systems Using Microsoft Office and internal CRM/management systems Inputting, updating, and retrieving information Producing basic reports using templates or guidance Training to be Provided Business Administrator Level 3 Apprenticeship Duration 18 Months