As a Senior Business Analyst, you will work on complex change initiatives throughout the project lifecycle. You will be: Uncovering the underlying problems and stating why we should address them Structuring and defining the needs of the stakeholders so that we can find the best solutions to address the problems Bridging the gap between what the stakeholders need and the technical solution ensuring that what we deliver meets the goals of the Business You may need to lead the Business Analysis activities on the programmes working within Openwork’s Business Analysis Framework You’ll bring a blend of analytical insight and practical experience across business change and I.T improvement programmes including process design, system enhancements, and operational efficiencies. You’ll also play a vital role in supporting and upskilling other business Analysts across the function. This is a permanent, hybrid role, based in our Swindon office, with the requirement to be in the office 2 -3 days a week. The benefits: Salary – up to £60,000 Bonus scheme - on target bonus – 10% Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5% Critical illness cover Income protection - 1x salary Death in service - 4x salary 27 days holiday bank holidays, with the opportunity to buy up to an additional 10 days A range of other flexible benefits to include private medical insurance, dental insurance and much more. Your responsibilities will include: Working closely with business stakeholders to understand the As-Is and their vision and goals. Defining Problem Statements and the benefit of fixing those problems Developing solution agnostic Stakeholder needs into structured outputs that enable the right solution to be found Options analysis to feed into recommendations for the Business Case Working with the Business Subject Matter Experts to update and create processes (including end to end process re-engineering), procedures, communication and training material as a result of change execution or to eliminate waste or improve performance. Analysing current processes and workflows to identify areas for improvement and technological enhancement. Producing clear and detailed User Stories/Requirements to enable build, test and delivery. These will be supported by BA Tools and Techniques. Strong Stakeholder Management and the ability to undertake the right engagement at the right time to elicit the requirements and gain approval Facilitation of meetings and workshops Presenting findings to Sponsor and Stakeholder groups Supporting build, test and business readiness through the lifecycle of the project Setting the approach and plan to Business Analysis work packages and leading junior BAs through the process Some data analysis and interpretation from various sources to support business requirements Identifying trends, patterns, and insights from complex data sets to inform technology solutions. Producing relevant documentation to support governance and appropriate sessions ensuring all end-to-end processes and relevant business areas have been considered. Facilitating the prioritisation of requirements and the resolution of conflicting requirements. Communicate requirements and insights effectively to both business stakeholders and the technology team. Facilitate regular meetings with stakeholders to review requirements and obtain feedback Working with the Business Subject Matter Experts to update and create processes (including end to end process re-engineering), procedures, communication and training material as a result of change execution or to eliminate waste or improve performance. Monitoring and evaluating the effectiveness of implemented changes. Acting as a senior liaison between the project team, business stakeholders and the technology team. Building and maintaining strong relationships with internal and external stakeholders, including advisers. Work with our third parties and development teams to ensure they have a strong understanding of the requirements. Work with test teams to ensure the solution is fully tested. Supporting project management activities by providing data-driven insights and detailed requirements. Assisting in the planning and execution of cross-functional projects and initiatives Ensuring projects are aligned with strategic goals and objectives. What will you need to succeed? Experience in business analysis, with experience working within the financial services industry. Proven experience in complex business and systems analysis, translating business needs into functional and technical requirements. Relevant qualifications such as BCS Diploma in Business Analysis or Lean Six Sigma are advantageous. Bachelor’s degree in Finance, Business Administration, Economics, Information Technology, or a related field, or relevant experience. Experience with project management tools and methodologies is advantageous. Experience on projects delivered by 3rd party vendors. Some experience in data analysis tools and software (e.g., SQL, Excel, Tableau) advantageous Why us? We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential. We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.