Nottingham University Hospitals NHS Trusts
Breast Screening Clerical Officer / Receptionist - Internal
The closing date is 22 March 2026
An exciting opportunity has arisen in the Nottingham Breast Institute at the City Hospital for a Clerical Officer/Receptionist. We are looking for someone with excellent interpersonal skills who likes to be busy and working as part of a team as well as on their own initiative, to provide Clerical/Receptionist support for the busy Breast Screening department.
Duties will be undertaken at the Nottingham Breast Institute on the City Hospital Campus and Ropewalk House in central Nottingham.
Main duties of the job
The role would require working within a team to complete all daily tasks and general duties including preparing clinics, making and changing breast screening appointments, answering the phone, reception duties and filing.
The position would also involve providing cover for the reception desk both at the Breast Institute and at Ropewalk House.
Good communication skills and the ability to prioritise workloads, in view of changing priorities is essential. Also the need to work under your own initiative is necessary.
In addition to the below summary applicants should familiarise yourself with full job description and person specification documents attached to this advert.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job responsibilities
The successful candidate needs to be computer literate, experienced in the use of electronic communications and be confident during face to face and telephone interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems i.e. Nerve Centre, PAS and DHR is desirable, however training will be provided.
Person Specification
Training and Qualifications
* Educated to GCSE level in maths and English, Grade C or above
* NVQ2 Business Administration/Reception, or equivalent experience
Experience
* Knowledge of the Breast Screening service
* Experience working within breast screening or a similar department
Communication and relationship
* Able to exchange information clearly with patients and staff for appointments and general queries
Planning and organisation skills
* Planning and organisation of routine tasks
* Organised and methodical, able to work quickly and accurately
Physical skills
* Able to retrieve files from shelving using appropriate equipment
Other requirements specific to the vacancy
* Must be able to work at both City Campus and Ropewalk House
* Flexible with start and finish times when covering reception.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottingham University Hospitals NHS Trusts
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