Job Introduction Join Our Diabetes Specialist Team – Make a Difference! Diabetes Healthcare Assistant - 22.5 Hours per week Base - Chippenham covering North and East PCNs Are you passionate about healthcare and eager to learn new skills? This is your chance to be part of a dedicated multi-disciplinary Diabetes Service, supporting patients in community, hospital, and domiciliary settings across Wiltshire. Working closely with Diabetes Specialist Nurses and Dietitians, you'll assist with essential care, digital diabetes technology, and structured education like Xpert courses. Full training and accreditation provided! Help empower people with diabetes by delivering guidance on glucose monitoring systems, mobile apps, and digital tools. Take ownership of a patient caseload and play a vital role in their care journey. Apply today and start making a real impact! For more information or an informal chat please contact Beth Kelly - Main Responsibility This list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role: - To work within own sphere of competence To undertake agreed clinical activities with patients under the direct and indirect supervision of the DSN. To work within agreed protocols To work at the pace of the patient with explanation in understandable language. Flexible response to patient difficulty with technology or equipment To record all activity in the patient records according to WH&C policy. To facilitate or supervise the insertion of sensors via sterile procedure To demonstrate and support the setup of glucose monitoring systems, readers and apps To demonstrate how to video call To demonstrate how to download and send clinical information To make relevant and necessary decisions on substitute meters, finger-pricking and glucose reading devices and analyse data and results accordingly. To practice in a patient centred way that supports physical and psychological wellbeing and facilitates patient self-management To offer telephone, email, video call and face to face support To provide educational material and advice to patients to ensure continuity of care To deliver type 2 diabetes structured education in groups and one to one basis To attend MDT meetings with the team across your delegated PCN To offer support and education to care homes in the delivery of work diabetes technology To undertake initial administrative tasks Blood pressure Continuous Blood glucose monitors (CGMS) Pump/ blood glucose meter downloads Please see the attached Job description for the full list. The Ideal Candidate The ideal candidate will have: NVQ Level 3 or equivalent Grade A-C in English Ability to undertake training when in post Good interpersonal skills Good communication skills Experience of working with mobile phones, apps, email Deep understanding and knowledge of all IT systems – able to use IT systems with ease and without support Experience of working in a nursing environment Experience of working with people of all ages Experience of demonstrating/ teaching new skills to patients Previous experience as a healthcare assistant Delivery of talks to large groups (public speaking) Ability to use a computer Ability to use a mobile phone & Apps Ability to use multiple smartphones and understand the operating systems of each Ability to work as part of an MDT Must have a valid UK driving licence, use of a vehicle for business purposes and have business Insurance on the vehicle used. Package Description You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: £24,486 (pro rata to hours worked) with access to our group pension Free tea and coffee at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission About The Company We change lives by transforming health and care. Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy. Attached documents