Salary
Location Stoke on Trent
Hours per week 37.5
Contract type Permanent
This is a Permanent, Salaried vacancy that will close in 13 days at 23:59 BST.
The role
You'll work with the team to support adults and families within our accommodation services to become tenancy ready and safely move on into settled accommodation. You'll provide a tailored, person-centred support package to help our customers transition to independence and live a life free from abuse.
Job Requirements
* Help customers transition from safe accommodation to managing their own tenancy, offering group or 1:1 support.
* Assist customers with setting up their home, including utility accounts and other household tasks.
* Provide housing management and welfare benefit guidance, referring customers to appropriate agencies. Ensure all work is recorded and compliant with contract and organizational standards.
* Build strong working relationships for multi-agency support, keeping partners updated and attending relevant meetings.
* Support customers in understanding their rights and responsibilities in accommodation, including a tailored support package to prepare for independence.
* Collaborate with colleagues and external partners to increase available properties for customers moving from safe accommodation.
* Take responsibility for personal development, attending training and learning opportunities to continually improve skills and ensure compliance with safeguarding laws.
* Participate in relevant training to share best practices with colleagues and professionals.
What We're Looking For
* A good general education, with literacy and numeracy at GCSE level or equivalent.
* Experience providing housing-related support, addressing individual needs, and meeting deadlines.
* Experience handling personal data in compliance with GDPR.
* Understanding of people in abusive relationships.
* Up-to-date knowledge of current issues, laws (including child protection), best practices in domestic abuse, welfare reform, and homelessness. Commitment to anti-discriminatory practice and Equal Opportunities Policy.
* Knowledge of professional boundaries and safeguarding practices.
* Strong ICT skills, with experience using Microsoft Office.
* Excellent verbal and written communication skills to support and advocate for customers.
* Ability to work well within a team and help develop the service.
* Strong time management skills and the ability to prioritize high-risk cases.
* Align with Honeycomb Group's mission and values in all aspects of work.
* Basic DBS check.
* Full UK driving licence and own vehicle for work use.
Be a catalyst for change and help us impact the way our region addresses abusive relationships. Apply now - Please note, we will be interviewing as we go along so the vacancy may close early if we find the right person.
DomesticAbuse #RelationshipAbuse #StokeonTrent #JobsThatGiveBack #DomesticAbusePractitioner #GreatBenefits
Who We Are
We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Glow is the catalyst for change in our community and our sector. We're working to systematically impact the way our region and our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. This is the start of something great.
Watch the video below to hear from some of the people we've supported.
Why choose us
No Matter What Brand You're Working With Across The Honeycomb Group, You Can Trust Us To Look After You. Creating a Happy Home Doesn't Just Apply To Our Customers, It Applies To Our Staff Too. That's Why We Offer
A range of discounts at many high-street retailers and well-known brands.
Discounted gym membership at our head office and access to our cycle to work scheme – save money on bikes and equipment.
We offer flexible working, to help you manage your work-life balance.
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you.
A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options.
Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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