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Job Summary:
At John Lewis & Partners, we are renowned for our reputation and customer service. We seek Partners who aim to make a difference in our customers' experience through the delivery and installation of our products.
Job Description:
We are looking for dedicated Partners for our delivery and installation services, focusing on customer satisfaction and professional service delivery.
At a glance:
* Role: CDH (Customer Delivery Hub) Installer Trainee
* Position: Permanent
* Hours: Full-time (41 hours/week), including Saturday; no Sunday or bank holiday work. Schedule: 10:30-21:30 Mon-Fri, 07:00-18:00 Sat.
* Pay: £30,065.75 annually
Our installers enjoy three days off weekly to promote work/life balance, with overtime opportunities available.
Note: Interviews will be conducted in person on site.
About the role:
As a Customer Delivery Driver Installer Trainee, you'll represent the John Lewis & Partners brand, working closely with a mentor to achieve full qualification through our installer accreditation program.
Your typical day may include:
* Planning daily schedules using local knowledge
* Handling complex installations in customer homes
* Participating in forums to influence departmental directions
Required Experience, Skills & Qualifications:
* (UK) C1 driving license
* DCPC (Drivers Qualification Card)
* Tachograph Card
* Experience driving a 7.5-tonne vehicle
* Experience in customer-facing roles
* Strong verbal communication skills
* Ability to handle physical demands, including lifting large items
* Basic understanding of technology
Desirable Experience, Skills & Qualifications:
* Installation/disconnection of white goods
* TV installation
* Flat pack furniture assembly
Benefits:
* Partnership discount after three months: 25% in John Lewis & Partners, 20% in Waitrose & Partners
* Discounted cinema tickets and VIP suites at the O2 arena
* Reduced rates at John Lewis Partnership hotels
* Focus on work-life balance, well-being, flexible working, and parental leave policies
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