Are you a people person with a flair for organisation and a passion for helping others? Do you thrive in fast-paced environments and enjoy being the friendly face that makes a difference? If so, we’d love to hear from you!
We're looking for enthusiastic and customer-focused Admissions and Enrolment Officers to join our vibrant Admissions team working over our peak period from June, onwards. This is a fantastic opportunity to play a key role in supporting students on their journey into further education, right from their first enquiry to their first day on campus. The role will be based at Sandwell College with the potential to work at our other college locations.
Key Responsibilities
* Be the first point of contact for prospective learners
* Guide applicants through the admissions and enrolment process
* Organise interviews and work closely with curriculum teams
* Support key events like open days and enrolments
* Carry out general admin, switchboard, and reception duties
* Process and track applications using our MIS system
Skills, Knowledge And Expertise
* GCSE (or equivalent) Grade C or above in English and Maths
* Reception or front-facing customer service experience
* Confidence in handling financial transactions and using IT systems
* Strong communication, teamwork, and organisational skills
* A friendly, professional manner and a genuine desire to help others
* Flexibility to support evening events when required
Benefits
* Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
* Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
* Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
* Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
* Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
* Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel, UNIDAYS, Student Beans and Blue Light Discount
* Free Will Writing – We’ve got your back with professional support for your future planning
* Free Flu Vaccine – Stay healthy and protected at no cost to you
* Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
* We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year
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