* Opportunity to lead a flagship retail showroom within a growing menswear brand
* A varied and hands‑on management role combining sales, service, and team leadership
* The chance to influence performance, standards, and customer experience
* Supportive, energetic working environment with a focus on development and progression
Must haves
* Previous experience in a retail management role
* Strong leadership skills with the ability to coach, motivate, and develop a team
* Proven sales focus with experience driving performance against targets
* Excellent customer service skills with a personable and professional approach
* Confident communication and decision‑making abilities
* Organised, proactive, and adaptable in a fast‑paced showroom setting
Nice to haves
* Experience within menswear, tailoring, or fashion retail
* Familiarity with appointment‑based selling
* Experience managing visual merchandising and stock presentation
So, what will you be doing?
* Leading by example to drive sales and deliver exceptional customer experiences
* Greeting customers and providing personalised styling advice and recommendations
* Training, motivating, and developing the showroom team to maintain high standards
* Managing rotas, holiday planning, and sickness cover to ensure smooth operations
* Maintaining showroom presentation, merchandising, and stock levels in line with brand standards
* Managing customer appointments and bookings efficiently
* Handling customer enquiries and complaints professionally and effectively
* Overseeing POS processes, promotions, and accurate cash handling
* Ensuring excellent housekeeping standards across the showroom and back‑of‑house areas
* Strong commercial awareness with a passion for retail performance
* A positive, hands‑on management style that supports team engagement
#J-18808-Ljbffr