Customer Services Administrator - Salford Quays - £25,400 £27,450 (DOE) A rare opportunity has arisen to join an expanding service-led business & training provider, based in the heart of Salford Quays.This is a new and exciting opportunity to join a business who are undergoing immense growth.You shall play a key role in supporting customers with their orders for products, services and training.My client seeking a dynamic administrator, someone who loves to work in a service led, sociable team Key Responsibilities: Liaising with customers, processing their orders & helping with any portal/web based queries Responding to email enquiries in a prompt manner Co-ordinating onsite services, such as training, deliveries and coaching Assisting customers to gain funding reimbursements Handling incoming and outgoing calls to support clients with any additional needs Arranging customer payments via telephone, payment links or purchase orders Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers orders & training requirements are met in a timely manner Experience required: Proven customer care and administrative experience two years plus Excellent communication skills with both internal colleagues and external customers Passionate about working in a customer service-led environment, working to group SLAs This is the ideal opportunity for a strong administrator who wants to work in a team-led environment, where growth and progression opportunities are actively welcome. You shall be passionate about working in a fast-paced customer-facing environment and have both excellent administration and communication skills. In return, you shall enjoy private healthcare, your birthday off and various company socials.! For further information about this opportunity, please forward your CV. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.