£14.00 per hour
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Job Introduction
Join Sodexo as a Floor Captain in London and play a key role in delivering a seamless, high-quality workplace experience. This role is ideal for a confident, customer-focused professional who enjoys leading by example, supporting teams on the floor, and ensuring service standards, safety, and client expectations are consistently met in a fast-paced, professional environment
Key Responsibilities
* Act as the first point of contact for building occupants and provide reception cover as required
* Open and close the office as per rota and support inductions for new users
* Ensure floor areas comply with health, safety, environmental, and site guidelines
* Monitor building services and equipment, reporting faults to the relevant service partners
* Manage workplace supplies, including coffee points, stationery hubs, and multi-functional devices
* Support deliveries, meeting room bookings, client communications, and provide a high standard of hospitality service
What We’re Looking For
* Proven customer service or host experience within prestigious or blue-chip environments
* Experience delivering multi-skilled services while meeting individual customer needs and service levels
* Relevant training and experience to work in line with legislative and statutory requirements
* Confident communicator who can handle feedback professionally and challenge ideas when needed
* Highly organised, proactive, and able to multi-task, prioritise, and work independently or as part of a team
* Reliable, detail-focused, flexible, and hands‑on with a can‑do attitude and strong commitment to service excellence
What we offer
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Excited to grow with a team that values you? Don’t wait—apply today, and let’s build something amazing together
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