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Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket across the UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We serve independent repairers, body shops, auto centres, fast fit companies, and end consumers through a network of logistics platforms and local distributors, including subsidiaries and independent affiliates. Alliance Automotive Group proudly supports the NAPA Racing UK British Touring car team.
We are currently seeking a Parts Advisor to join our team.
As a Parts Advisor, you will be involved in all aspects of branch operations, with a focus on maintaining and expanding the local customer base.
Responsibilities include but are not limited to:
* Taking orders over the phone and upselling to increase invoice value.
* Making outbound calls to raise customer awareness and boost sales.
* Building long-term relationships with local customers.
* Promoting offers, discounts, and customer competitions.
* Ensuring accurate orders to limit credits and returns, sending the right parts first time.
To succeed in this role, you should be:
* Punctual, organized, and efficient in meeting deadlines.
* Proactive and enthusiastic when engaging with customers.
* Empathetic and able to demonstrate understanding towards customers.
* Professional with excellent communication skills.
We offer:
* The opportunity to join a global market leader.
* Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
* Opportunities for career progression and tailored training.
* Free pension advice from our standard pension provider.
* Access to Health, Wellbeing, and Financial tools.
* The potential to earn a performance-based bonus, paid monthly.
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