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Agency and client lead

London
ITV
Posted: 27 February
Offer description

Workplace: ITV London, White City + Hybrid WFH - expectation is 3 days in the office per week.

The team..

ITV Commercial is responsible for driving revenue growth across ITV’s portfolio, delivering innovative, insight-led solutions for agencies and clients. Within Sales & Partnerships, we work at the forefront of media, collaborating across Trading, Creative Partnerships, Client Strategy & Planning and Digital teams to create compelling commercial opportunities spanning broadcast, streaming, social and branded content.

This is a high-performing, fast-paced environment where strong relationships, creative thinking and commercial focus are key. We operate as one team, sharing knowledge and driving a consistent, high-quality approach across agency groups and client verticals to maximise revenue and long-term partnership growth.

The role..

We’re looking for an experienced and commercially driven Agency and Client Lead – Sales & Partnerships to join ITV Commercial on a 12-month fixed-term contract. Reporting into the Agency & Client GS&P Controller, you will lead the agency OpCo strategy and portfolio, with accountability for selected priority clients and overall revenue growth across your designated agency patch.

This is a senior-facing, strategic role requiring strong leadership, relationship management and commercial acumen. You will be responsible for shaping agency and client contact strategy, driving TAR revenue across sponsorship, bespoke partnerships, ITVX, YouTube, AdLabs and airtime, and influencing internal stakeholders to deliver innovative, revenue-generating solutions. Acting as a senior representative of ITV Commercial, you’ll work upstream with agencies and clients to identify opportunities, unlock growth and ensure ITV’s full commercial proposition is positioned effectively.

Some of your key day-to-day responsibilities will include:

1. Leading the agency OpCo strategy, including ownership of selected priority client accounts
2. Strengthening and expanding senior relationships across agencies and client organisations
3. Driving TAR revenue growth across sponsorship, partnerships, digital and airtime solutions
4. Collaborating with Sales & Partnerships Managers to maximise customer engagement and revenue performance
5. Shaping and implementing agency contact strategies in partnership with Client Strategy & Planning teams
6. Developing proactive, insight-led proposals, including in the absence of a formal brief
7. Creating commercial frameworks and partnership models that deliver incremental revenue
8. Owning revenue reporting, KPIs and financial oversight for your agency patch, including regular OpCo reviews

Skills you’ll need (minimum criteria)...

9. Proven experience leading agency strategy and taking ownership of a commercial portfolio
10. Demonstrated success representing a media organisation at senior agency and client level
11. Strong track record delivering high-value partnerships end-to-end, from pitch through to execution
12. Extensive knowledge of the UK media landscape and commercial ecosystem

Other things we’re looking for (key criteria)

13. Strong leadership presence with the ability to guide and influence colleagues with clarity and confidence
14. Commercially astute, with the ability to identify growth opportunities and translate insight into revenue
15. Strategic thinker who can balance long-term relationship building with short-term delivery targets
16. Excellent stakeholder management skills, comfortable operating across multiple teams and seniorities
17. Confident communicator, able to present complex commercial ideas clearly and persuasively
18. Highly organised, able to manage multiple clients, priorities and deadlines effectively
19. A collaborative, one-team mindset aligned to ITV Commercial values
20. Decisive and proactive, able to make fast, informed decisions in a dynamic market

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