Job Title: Service Advisor Location: Melton Mowbray, Leicestershire Job Type: Full-Time, Permanent Salary: £28,000 - £35,000 OTE (On-Target Earnings) Our client in Melton Mowbray is seeking a dedicated and professional Service Advisor to join their busy Aftersales team. This is a fantastic opportunity for an experienced Service Advisor to further their career within the motor trade. Benefits:Excellent On-Target Earnings22 days holiday, plus 8 specified bank holiday daysStaff discount on products/servicesOngoing training and development opportunities for the Service AdvisorClear career progression within the companyPotential for a Company vehicleKey Responsibilities:The Service Advisor will act as the main point of contact for customers bringing their vehicles in for servicing and repairsCommunicate with customers to explain the required work in a clear, professional manner as a trusted Service AdvisorThe Service Advisor will provide accurate estimates, manage collection arrangements, and advise on service timescalesMaintain excellent customer service and ensure a smooth, efficient service process as a committed Service AdvisorThe Service Advisor is responsible for accurately completing all relevant paperwork and vehicle recordsPromote and upsell additional products and services when appropriate – a key part of a proactive Service Advisor roleThe Service Advisor will coordinate with technicians and the workshop to ensure jobs are completed on timeAs a professional Service Advisor, you will represent the brand to a high standard at all timesThe Service Advisor will ensure all customer concerns are resolved promptly and professionallyStay up to date with dealership and manufacturer updates to remain an informed Service AdvisorA successful Service Advisor will contribute to the achievement of monthly team targetsThe Service Advisor must ensure compliance with all company and industry policiesAssist in follow-up calls and reminders, showcasing excellent Service Advisor customer retention skillsProvide backup and support to other Service Advisor team members during busy periods or absencesThe Service Advisor will play an essential role in maintaining a positive and welcoming front-of-house experienceMinimum Requirements:Previous experience in a similar role, such as Service Advisor, Service Admin, or another customer-facing position in the automotive industryA full UK driving licence is requiredExperience with Kerridge, Pinnacle, or 1Link systems preferredJob Details:Job Type: Permanent, Full-TimeHours: Monday to FridayLocation: Melton Mowbray, LeicestershireIf you’re an experienced Service Advisor ready to thrive in a fast-paced dealership environment, we want to hear from you! Click "Apply Now" to submit your application today.Holt Recruitment is a leading recruitment agency specializing in the Automotive, Motor Trade, Engineering, OEM, and related industries.We are recruiting across the UK for Service Advisors, including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.Holt Recruitment covers a variety of sectors, including Service, Aftersales, Technical, Sales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing & Payroll, Managerial, Logistics, Parts, Administration, Call Centre/Contact Centre, Senior Appointments, Head Office Positions, and Confidential Appointments