Regional Learning and Development Manager, EUCF Learning
Job ID: 2871992 | Amazon UK Services Ltd.
At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. If you'd like to help us with that, this is your chance to make history.
We are looking for an exceptional talented, dynamic, organized and innovative self-starter to join us as a UK Regional Learning Manager (m/f) to be responsible for the learning agenda for our Associates in the Fulfillment Centers (FCs) in the UK.
This person will ensure that effective, standardized training and learning programs are in place to support our Associates’ onboarding and development as they join and progress within Amazon Operations in Europe. This role will be based in one of our fulfillment centres in the UK, and will require approximately 50% travel within the region and Europe. Reporting to Head of UK Operations Learning and Development.
Current Direct reports: 6 Learning Managers
Key Job Responsibilities
1. Lead, manage and coach your team of Learning Managers to be the best they can be. Understand what motivates your team, support them to develop a career plan and actively support them to achieve it.
2. Build the capability of your Learning Teams to use available data sources to understand and communicate performance, and investigate its drivers. Support them to agree and execute actions to improve new hire and cross-trainee Productivity, Quality and Attrition, and to maintain a motivated and high performing group of ‘Instructors’.
3. Build strong relationships with the regional and site leadership teams. Use these to remove barriers to learning, resolve performance issues, and ensure your Learning teams focus on their priorities.
4. Support the launch of new Fulfillment Centers by hiring and developing the best Learning teams.
5. Co-design EU-wide solutions (reporting/ system/ process/ policy/ behavior change) to improve the effectiveness of the Learning operation and the performance of our operation. Execute the delivery of these solutions, supporting your sites to quickly embrace the changes.
BASIC QUALIFICATIONS
1. A bachelor's degree.
2. A proven track record leading teams in multiple locations in complex manufacturing/production environments and experience of implementing ‘lean principles’.
3. Used learning theory and instructional design principles to create and administer training content and programs.
4. Familiarity with project management principles and experience in delivering process and behaviour change at pace and at scale.
5. Full proficiency in MS Office.
PREFERRED QUALIFICATIONS
1. Any additional EU languages.
2. Strong analytical, planning and organizational skills. The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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