Job Description As our next Reception Team Member you… Are the ‘face of ibis London Heathrow Airport ’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Make the link with the different departments of the hotel to ensure a wonderful guest experience. Are a passionate individual, dedicated to continuously improving the quality of the hotel's services. A little more information: To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people. By joining us as a Receptionist, you will become part of a friendly team of 40 talents. Our hotel offers 356 rooms, a very busy bar & restaurant and ample onsite outdoor car park. To ensure you can best welcome and care for our guests you will need to be fluent in English.