Key Responsibilities
* Manage and resolve inbound delivery queries promptly and efficiently
* Oversee order processing with accuracy and attention to detail
* Schedule and book deliveries in line with customer and business requirements
* Handle Proof of Delivery (POD) documentation and maintain accurate records
* Confidently use Excel to track, analyze, and report delivery and order data
General expectations
* Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
* Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses
* Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy
* Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public
* Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision
* Adhere to relevant quality and regulatory requirements at all times
Requirements
Ability to travel to office each day
Varied responsibilities
Savvy on Excel
Comfortable on phone
Benefits
30 - 40 hrs / week