Job Description
About the Company: ForPOS is a business that hasn’t lost its personal touch. With over 35 years of dedication to the EPoS industry, we pride ourselves on sourcing the latest tried and tested EPoS hardware for the dealer network across the UK and Europe. We also provide expert solutions for our strong and rapidly growing client base.
About the Role: We are looking for an IT Administrator to join our exciting team. This role is ideal for someone with previous computer or EPoS experience and technical competence in general hardware and operating systems. This varied role involves fulfilling new orders, managing stock, repairing machines, performing on-site warranties, and supporting customers both over the phone and occasionally face-to-face through full EPoS installations.
Responsibilities:
1. Fault-finding on EPoS equipment and peripherals
2. First-line technical support (phone, email, online)
3. Testing equipment and completing configurations/builds
4. Diagnosing and resolving faults remotely
5. Experience with Microsoft operating systems and installations
6. Keeping up-to-date with latest technologies
7. (Desirable) Experience with Sage 200
8. Experience using Microsoft Office
9. Sto...