Brownhills Motorhomes are currently seeking a Parts Advisor; this is an exciting opportunity to join our busy team. We are the UK's largest Motorhome dealer and one stop destination for all Motorhome requirements. We sell new and used motorhomes, parts and accessories, undertake motorhome services/repairs and have an onsite cafe and leisure facilities. We employ around 200 staff at our 13 acre site. Job description: As a part of a large team the position is fast paced and one which requires working autonomously at times. Duties include but are not limited to: * Front of house retail parts advisor for walk in, phone, email, CMS and shared email enquiries. Generating quotations for habitation, mechanical and bodyshop parts and answering queries regarding orders * Creating welcoming working relationships with customers to promote reliability, responsibility and trust to retain a returning customer base * Using manufacturer websites to ensure correct identification of parts/communicating with manufacturers to gain part numbers, prices, availability and confirm ETA’s * Adding customer correspondence onto CRM system including part chases and customer updates * Money handling, end of day banking and taking online payments via Worldpay * Completion of day to day CRM diary * Picking, packing, invoicing and franking daily workflow using Royal Mail, FEDEX and DHL systems * Monthly reduction of retained...