French Speaking Customer Service Advisor
£25,300
Monday - Friday between 8am - 6pm
Full time
Edinburgh
Are you a talented customer service advisor looking for a new opportunity?
This global client is a market leader, we offer an opportunity to springboard your career. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered.
Duties and Responsibilities:
Taking inbound calls from customers who require support and guidance.
Providing 5* service to customers at all times.
Maintain company standards for a globally recognised brand.
Solve customer problems and help resolve issues.
Provide advice and guidance to customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a professional representative of our company that other employees look up to.
Job Requirements:
High quality written and verbal communication skills
Ability to adapt to changes in the work environment
Accurate and able to produce quality work
Dependability
Problem solver
Ability to work in teams and open to others views
Show respect toward others with cultural differences
Quality decision making
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age