Overview
We are looking for an experienced administrator to join our Research and Development Team (R&D), working front of house in our department at Wolf Clinical Research Facility (CRF), Evelina London Children\'s Hospital.
The post holder plays a key role in ensuring the R&D Department works effectively. You will provide a warm welcome on reception, receive visitors/staff and answer the main reception desk telephone. You will be the information point for what is taking place, ensuring that office facilities are well maintained and presented. In addition, you will provide administrative assistance and customer service to all R&D staff. You will be required to communicate in a professional and courteous manner, be able to work within a team, provide cross cover for other departments when needed, and provide a broad range of support activities including all aspects of meeting management, assisting with events, procurement and finance activities. The role will require the individual to interact with staff and visitors from inside/outside R&D. It is an essential requirement that the post holder has the ability to plan and prioritise workload, meeting essential deadlines and being proactive. The Wolf CRF Administrator is required to act as the first point of contact for service users of the R&D department\'s services and facilities and is responsible for providing a professional and customer focused reception service for staff and visitors to Wolf CRF.
The post holder is required to carry out all patient study visit bookings, staff meeting bookings and manage the reception area on a day to day basis. Must be IT literate.
The post holder is responsible for co-ordinating: CRF orientations, new starter/ student inductions, arranging security requests, escalating housekeeping repairs/issues, raising invoices, ordering medical supplies and stationary.
The post holder updates and manages all distribution/contact lists and databases. They must be able to take minutes as part of this role is to arrange, set up and assist in meetings as well as taking minutes for several meetings including R&D Paediatric Review Board (PRB), R&D Paediatric Departmental Meeting, as well as any other ad hoc meetings. They must be flexible and will be required to provide cross cover during other parts of R&D when required (training provided).
To manage the responsibilities of this position is a prerequisite for anyone wishing to apply for this role. The post holder should have experience of lone and team administrative work ideally in a health research setting.
Guy\'s and St Thomas\' NHS Foundation Trust comprises five of the UK\'s best-known hospitals - Guy\'s, St Thomas\', Evelina London Children\'s Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research and innovation.
We are among the UK\'s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
It is also home to Evelina London Children\'s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
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