What's the opportunity ? This is a 12 month maternity cover. We are seeking a talented Operations Administrator to support the Head of Operations across our UK and EMEA operations. In this role, you will be responsible for coordinating day-to-day administrative and operations activities, ensuring processes run efficiently and effectively. The position will also involve assisting with global business initiatives and reporting practices to support operational excellence across the organisation. Here's how you'll do it: Maintain accurate, consistent and up-to-date operational data across key business systems. Conduct basic data analysis to identify data issues or inefficiencies and escalate findings to the Head of Operations. Contribute to the improvement of administrative processes and systems, whilst ensuring all processes are documented. Liaise with global operations teams to support process alignment, share data updates, and adopt best practices. Support the delivery and coordination of ongoing projects, by liaising with stakeholders and ensuring documentation is complete and accurate. Help streamline administrative workflows by identifying repetitive tasks and suggesting improvements or automations to the Head of Operations. What you will bring: A minimum of 2 years professional or relevant experience. A bachelor’s degree in business or related field or an MBA. To be successful in this role you must: High attention to detail, diligence and follow-through. Exceptional interpersonal & communication skills. Strong process analysis skills. Strong business application skills, particularly in Google G Suite / Workspace. Experience in using ERPs and business intelligence tools. High attention to detail, diligence and follow-through. Excellent planning and time management skills. Proactive approach to identifying and resolving operational challenges. Why choose Smoothwall by Qoria: In this role, you can expect: Employee stock options. Enhanced holiday & family leave. Tech Allowance and much more. More importantly, you’ll: Deliver tech with purpose. As part of our Sales & Operations team, your work truly matters. Your creativity, organisational skills and understanding of our tech customers’/clients’ needs will help grow and nurture our membership. This means helping more children stay safe online. With people who care You’ll work among a tight-knit team of professionals who share your passion for enabling safe online environments. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together. Through work that you love You’ll get to work on content and campaigns with real-world impact. And along the way, you'll be exposed to modern technologies and processes, in a fast-paced and supportive learning environment. And a career that you own. A proven career path forward, with real opportunities to progress your career into other teams and departments within the company. Regular company wide lunch and learn sessions. We’d love to hear from you. Please submit your application if you would like to be considered for this opportunity. At this stage we are only accepting applications from those with full working rights.