Key Responsibilities:
* Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation
* Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including
* Carry out Pre-Tenancy Inspections
* Undertake administrative tasks, keeping records and logs up to date
* Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities
* Checking works are completed and keeping all parties updated
* Helping at the end of tenancies including communication relating to deposit returns
* Resolving issues quickly and efficiently
* Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team
* Remain up to date with relevant legislation
* Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams
Requirements & Skills:
* Strong negotiator with excellent communication skills
* Previous property management experience essential
* Able to deliver excellent customer service experience
* Strong attention to detail
* Persistent and tenacious
* Team player
* Natural ability to trouble shoot with a keen desire to succeed
* Ability to cope well under pressure