Band 4
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti‑racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under‑represented, which include amongst others: people with disabilities; men from all socio‑economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Could you be the Team Administrator we are looking for?
Do you have proven administrative and communications skills and would like to be part of delivering an efficient customer‑focused service to our clinical team, service users and carers?
We are recruiting for a full‑time Team Administrator to join our City & South Oxfordshire Learning Disabilities Team based at our Slade Site in Oxford and our Hub office in Abingdon, with some flexibility to work from home.
We are passionate about what we do, delivering our service to people with Learning Disabilities in Oxfordshire. You'll be joining a small, highly valued administration team working as part of the wider community multi‑disciplinary team that is supportive and committed to delivering a high quality, person‑centred service. Regular supervision will be provided and you will be encouraged and supported to undertake any training relevant to your professional and personal development.
If you have strong systems, admin and communication skills we would love to hear from you. Join us and make a difference to how we deliver community learning disability services!
Main duties of the job
* Administrating referrals for patients
* Keeping the electronic patient records and data spreadsheets accurately maintained
* Communicating with stakeholders, processing complex and sensitive communications ensuring information is shared with the team in a timely manner and responding to queries from the clinical team regarding core functions of administration
* Produce correspondence, organise and attend meetings, prepare agendas and take minutes and produce audit reports
* Support clinicians directly by minute taking at case reviews meetings and organising patient appointments
Please refer to the job description attached for a comprehensive list of duties.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression
* Access to tailored individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Competitive pension scheme
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Person specification
Essential and Desirable
* Experience of working in a health service environment
* Experience of NHS computer systems
* Ability to travel if required
* Previous experience of working in a multi‑disciplinary team
* Experience of working with EPR
* Experience of working in a team environment
* Experience of working autonomously and in wider team
Skills
* Experience of Minute taking
* Effective verbal and written communication skills
* Experience of Microsoft Office Suite
* All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
* Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
* We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
* Employees are expected to undertake mandatory and statutory training related to their role.
* We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
* We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
* We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
* Oxford is a world‑renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Hannah Meara
Job title: Team Manager
Email address: hannah.meara@oxfordhealth.nhs.uk
Telephone number: 07502929505
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
Team contact number: 01865 903100
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