Title: Sales Advisor (Dutch Speaking)
Job Type: Permanent
Location: Birmingham
Salary: GBP24,250 Per annum
Employment type: Full-time
Industry: Sales
Job description:
We are AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport, and Sligo and can offer strong development opportunities/career paths for individuals looking to join us.
About the Role:
We are seeking to recruit several motivated and enthusiastic Dutch Speaking Sales and Service Advisors to join our team. As an Inbound Sales & Service Advisor you will be responsible for handling incoming sales inquiries and providing exceptional customer service. You will also make return outbound calls to these prospective clients and make calls to those who have enquired in other ways.
Here is more of an insight into what you can expect day to day:
1. Making and receiving calls to Customers to discuss existing broadband packages, booking appointments and up-selling.
2. Building rapport with your customers on the phone to maximise opportunities.
3. Engage customers in genuine, enjoyable conversations to understand their needs.
4. Through effective questioning, you will be able to understand customer needs to be able to deliver great service.
5. Update databases with customer details and your activity.
About You:
This position is open to all! Whether you are experienced, looking for a new venture or you are looking to kick start your career, all we ask is that you bring your A-game! We will coach and develop you through a comprehensive training programme before you start speaking to customers to ensure you have all the skills and knowledge required to succeed.
If the below sounds like you, hit the apply button today to begin your journey with us:
1. Proficiency in Dutch and English, both written and spoken.
2. Be driven by success, goal-oriented and enjoy delivering great customer service in a fast-paced environment.
3. Result orientated and have a determined attitude to achieve your KPIs.
4. Possess excellent interpersonal and communication skills.
5. Committed and resilient.
6. Keen to learn and develop.
7. The ability to work as part of a team supporting colleagues where necessary.
8. Commitment to excellence.
9. IT literate.
Start Date: TBC
We are a Disability Confident Committed Employer as well as a recognised Menopause Workplace Employer.
Full time position working 40 hours per week Monday to Friday:
The shifts available:
9am till 6:30pm
Remote working
Benefits:
1. 24/7 GP cover
2. Life Assurance Cover
3. Company pension
4. Employee discounts
5. Career Progression
Candidates with the experience or relevant job titles of: Sales Executive, Lead Generation Specialist, Business Development Executive, Sales Advisor, Sales, External Sales, Sales Person, Telesales, Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist, Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Sales Assistant, Sales Support, Customer Service Agent, BDM, Lead Development Executive, Account Management, Lead Generation will also be considered for this role. #J-18808-Ljbffr