About Azoma We're at the forefront of the biggest shift in digital commerce since search engines. As AI platforms like ChatGPT, Amazon Rufus, and Walmart Sparky reshape how consumers discover products, we help the world's leading brands - including Mars, Unilever, P&G, Colgate dominate these new channels through Generative Engine Optimization (GEO).
The Opportunity Join us as a Graduate Customer Operations Manager and help define how global brands communicate in the AI economy. You'll work at the intersection of AI technology and consumer psychology, crafting strategies that influence how artificial intelligence understands and recommends products to millions of consumers.
What You'll Do:
* Develop and execute AI optimization strategies for Fortune 500 consumer brands
* Create compelling narratives that resonate with both AI engines and human audiences
* Analyze how different AI platforms interpret and surface product information
* Experiment with cutting-edge AI tools to discover new optimization techniques
* Collaborate with brand teams to translate complex products into AI-friendly frameworks
* Build scalable processes for enterprise-level AI visibility programs
* Research emerging AI platforms and their impact on consumer discovery
We're Looking For:
* Recent graduate or up to 2 years' experience
* Humanities degree from a Russell Group university (English, History, Philosophy, Languages, etc.)
* Outstanding communication skills - you can distill complex ideas into clear narratives
* Natural curiosity about AI and how language models work
* Strong analytical mindset with attention to detail
* Ability to balance creativity with data-driven decision making
* Self-starter who thrives in a fast-paced, evolving environment
* Bonus: Experience with AI tools, e-commerce, or digital marketing
Why This Role is Special: This isn't a typical graduate scheme. You'll be doing work that literally didn't exist 18 months ago, helping build the playbook for an entirely new industry. Your strategies will directly influence how billions of consumers discover products through AI.
What We Offer:
* Direct exposure to C-suite executives at global brands
* Rapid learning curve in the hottest area of digital commerce
* Clear progression path in a high-growth company
* Competitive graduate salary with performance bonuses
* Remote-first culture with quarterly team meetups
* The chance to become an expert in a field that's just being born