We're Hiring: Experienced Network Support Engineer
Basildon, Essex (Modern new HQ)
Hybrid working available following successful probation
Competitive salary + KPI bonus
Full UK driving licence required
Are you an experienced Network Engineer looking for your next challenge within a mature MSP?
The KJL Group is seeking a talented Network Support Engineer to join our expanding networking team. Supporting clients across a number of sectors including automotive, education, finance, construction and retail, you'll work with a wide range of technologies and environments, helping organisations remain connected, operational and most importantly, Secure.
This role is ideally suited to a qualified and experienced Network Engineer with a minimum of five years' hands‑on experience supporting and managing business network infrastructures. The successful candidate will enjoy working within a dynamic MSP environment, supporting a diverse range of clients, technologies, and projects, rather than being limited to a single in‑house IT estate. Strong problem‑solving skills, a customer‑focused approach, and a genuine passion for networking technologies are essential.
Key Responsibilities
* Design, support and troubleshoot LAN, WAN and Wi‑Fi environments
* Configure and maintain FortiGate firewalls and security solutions
* Support Cisco switching and routing infrastructures
* Manage VPN connectivity and site‑to‑site communications
* Deliver network upgrades, migrations and infrastructure projects
* Investigate and resolve complex network performance issues
* Produce and maintain technical documentation
* Work closely with our service desk, projects and cyber security teams
Essential Skills & Experience
Minimum 5 years' experience in a Network Engineer or Network Support role
Strong understanding of:
* Routing & Switching
* VLANs
* VPN Technologies
* TCP/IP Networking
* Network Security
* Wireless Networking
Experience supporting:
* Cisco infrastructure
* Fortinet solutions
* Multi‑site business environments
Desirable Certifications
* Cisco CCNA / CCNP
* Fortinet NSE / FCP Certifications
* Microsoft Azure Networking
* Cyber Security qualifications
Why Join the KJL Group?
* Established technology business trading for almost 30 years
* ISO 9001, ISO 14001 and ISO 27001 accredited
* Exposure to enterprise and multi‑site client environments
* Opportunity to work with modern networking and cyber security technologies
* Ongoing training and certification support
* Strong team culture and excellent staff retention
* Private healthcare, mobile phone allowance, home internet allowance, free parking and EV charging
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