This job role outlines the minimum tasks and competencies that are expected to be demonstrated within the role. In line with our values we encourage proactivity and innovation within all roles. Reports to Senior Account Manager/Account Director/Senior Account Director Job overview Working with the Account Managers and Account Directors for all allocated projects, manage the process of delivery, deliver the administrative/logistical aspects and communicate these aspects of a project to internal and external stakeholders. Responsibilities and duties Results and delivery • Participate in regular client teleconferences to review project status and develop accurate and timely meeting/call summaries • Deliver logistics and administration tasks for allocated projects. Examples include but are not limited to publication submissions; venue/AV arrangements; and onsite preparation including onsite logistics and travel, faculty contracts, meeting materials, and equipment organisation • Develop and maintain schedules for projects • Organise client and internal project team meetings, project status reports, schedules and client agendas with support from account managers/account directors • Comply to all standard operating procedures (SOPs) relevant to AEs • Populate and share status reports without being prompted • Communicate regularly with external stakeholders in a professional manner • Track costs on projects flagging concerns to account leads, supporting budget development where required and complying with finance SOPs • Set up the required file structures and job numbers for all projects • Meet deadlines internally and externally • Assist in new business opportunities and research when needed • Be available for domestic and international travel when onsite support is required • Have a basic scientific understanding of the clients’ products with which you are involved • Know and understand relevant codes of practice Teamwork • Communicate effectively with team members across the company in all departments and project teams • Communicate professionally with clients, thought leaders and other external stakeholders • Demonstrate effective collaboration within your teams • Build effective relationships with team members • Uphold the Highfield values Business focus • Know the client’s business and objectives • Contribute to future ideas and considerations for clients • Flag any opportunities or ideas for organic growth to the team Self focus • Driven and proactive when undertaking activities • Solutions-orientated to new challenges • Seek to learn and develop your role working with your line manager on your objectives • Flexible and adaptable in your approach, prioritising work appropriately and seeking help where needed Qualifications and experience Education • Ideally educated to graduate level with a Bachelor’s degree (BSc) or bring project management experience from another industry Experience and skills • At least 1 years’ experience within a medical communications environment, or bring strong project management experience from another industry • Organised with good time-management skills • Excellent attention to detail • Proactive and enthusiastic • Competent in MS Office including Excel, PowerPoint and Word • Excellent written and spoken communication skills Order of tasks does not reflect the relative importance.