Business Analyst 12 Month FTC £48,000 7% Bonus Hybrid, West Yorkshire A fantastic opportunity has opened for a Business Analyst to join a leading retail and ecommerce organisation on a 12 month fixed term contract. This role will support a range of technology and operational projects, with a strong focus on Warehouse Management Systems WMS, ERP improvements and change initiatives that enhance fulfilment, stock management and digital trading operations. You will work closely with project managers, product teams, technology and operational stakeholders to capture detailed requirements and ensure successful delivery of business and system change. What you will be doing Working with stakeholders to gather, analyse and document business and system requirements Supporting projects across retail, ecommerce and supply chain operations Mapping processes, identifying gaps and recommending improvements Contributing to WMS and ERP enhancement work including requirements, testing and adoption Producing high quality documentation including user stories, process flows and acceptance criteria Supporting change management and ensuring smooth implementation for end users Working closely with technology and third party vendors to align on deliverables What we are looking for Commercial experience as a Business Analyst within retail, ecommerce, logistics or supply chain Strong background gathering requirements for WMS or ERP related projects Confident engaging stakeholders at all levels and translating technical detail into clear business language Excellent documentation skills with attention to detail Experience supporting both Agile and Waterfall project teams Strong analytical mindset with the ability to identify risks, issues and process improvements Desirable Experience with order management, fulfilment or stock focused processes Exposure to system integrations or data driven change Business Analysis certification such as BCS or IIBA What is on offer £48,000 salary 7% bonus 12 month FTC Hybrid working