Alzheimer's Society – Dementia Adviser
We are looking to welcome an approachable, enthusiastic, and caring Dementia Adviser to join our supportive team in the Coventry area, working 35 hours per week.
Responsibilities
- Provide regular community‑based support, including home visits, telephone contact, and facilitation of society groups.
- Deliver awareness‑raising talks and dementia friends sessions.
- Build supportive, trusting relationships with people living with dementia and their carers, respecting individual needs and circumstances.
- Offer personalised information, advice and emotional support tailored to each person’s culture, background, values and preferences.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks to reduce isolation.
- Work collaboratively with Health and Social Care professionals (GPs, Social Prescribers, Memory Assessment Services, Social Services) to ensure holistic support.
- Facilitate and deliver regular Society activity and peer support groups, creating a safe and inclusive environment for people affected by dementia.
- Maintain partnership working and networking with other professionals, collaborating to achieve positive outcomes for service users.
Qualifications
- Understanding of dementia or willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support, for example in health, social care, community, voluntary, customer service or other people‑focused roles.
- Strong listening and communication skills, with the ability to build trust and rapport with people from diverse backgrounds.
- Demonstrated ability to manage workload effectively, balance competing priorities and use appropriate support and tools.
- Confidence using IT systems to maintain accurate and confidential records.
- Compassionate, non‑judgemental and person‑centred approach, with respect for diversity and individual lived experiences.
- Ability to travel independently across the Coventry area.
- Confidence to communicate with a wide range of people, including other professionals, and to adapt the approach to ensure understanding.
- Willingness to speak publicly at events about dementia, delivering information and signposting people to further resources and networks (optional).
Applicants who do not meet every single requirement are encouraged to apply if they can demonstrate potential, capability and a willingness to learn.
Equal Opportunity Statement
We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under‑represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and to belong at Alzheimer's Society.
