Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
Responsibilities & Qualifications
* Fun personality and great at interacting with pets and people.
* Enjoy the challenges of a fast-paced retail workplace.
* Experience in a similar, customer facing environment and a hands‑on approach.
* Highest levels of customer service and ambassadors for the Jollyes brand; share our values of being: Genuine, Wise, Focused, Eager, Together.
* High level of flexibility required: opening hours include evenings and weekends; cover any shift over 7 days.
* Part‑time, permanent position – 16 hours per week.
* Jollyes is an award‑winning UK pet retailer with over 100 stores and more than 50 years of pet expertise. Winners of the Retail Week award for “Best Retailer 2024” and listed in the Sunday Times “Best Places to Work”. Accredited by RestLess as an age‑inclusive employer (16+) and by the Pet Sustainability Coalition.
* Inclusive environment supported by care concierge, mental health and financial wellbeing services.
Salary & Benefits
* £8.18 – £12.21 per hour plus bonus potential up to £1,000 p.a. (paid in two installments).
* Financial wellbeing package: iTrent via Wagestream, access to earnings before payday and additional discounts.
* Retail Trust membership, counselling, wellbeing and financial support for the retail industry.
* Colleague ‘Treats’: discounts on up to 800 high‑street and online retailers.
* Colleague ‘We Care’: wellbeing & medical support services – online GP, mental health support, fitness programmes and ‘Tooth Fairy’ dentist on demand.
* 30% off Jollyes branded products and 20% off other brands in store for your pet’s needs.
* Workplace pension scheme via Legal & General (EE 3%, ER 5%).
* Free colleague uniform and on‑site parking.
* Paid leave for wedding, new pet, birthday; enhanced maternity and paternity leave.
* Top Dog Award scheme, Buy/Sell holiday scheme, Cycle2Work scheme, Care concierge, Alvie health coaching, David Lloyd Clubs membership, and Learning & Development opportunities.
* Pro‑rata pay for part‑time colleagues.
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