Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities:
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* Deliver L2/L3 support for DERMS applications, integrations, and services.
* Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources.
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* Investigate and resolve incidents, service requests, and escalations in alignment ...