Service Manager – Specialist Supported Living – Stoke
(Temp to Perm and Permanent Opportunities)
We are recruiting on behalf of a client who delivers high-quality Specialist Supported Living services for adults with learning or physical disabilities, acquired brain injury, autism and mental health conditions.
An opportunity has arisen for an experienced Service Manager to join Specialist Supported Living services based in Stoke. As Service Manager, you will provide clear, structured day-to-day leadership and support to a local team, ensuring the highest standards of care, compliance and service delivery are consistently achieved.
This Service Manager role is available on both a temporary to permanent basis and as a permanent appointment.
The successful Service Manager will be required to complete an Enhanced DBS check prior to commencing employment.
Service Manager Benefits include:
• Basic salary of £31,485
• 25 days annual leave plus your birthday off
• Free DBS check
• Ongoing learning and development opportunities, including bespoke training, apprenticeships in Health & Social Care and Business, Leadership and Management
• Career development opportunities through leadership and management programmes
• Health cash back scheme and pension
• Eligibility for a £500 refer-a-friend bonus (unlimited referrals)
• Enhanced maternity and paternity pay
• Blue Light Discount Scheme
• Eligibility for COSTCO membership
Service Manager Key Responsibilities:
• Actively monitor, identify and report safeguarding concerns relating to vulnerable individuals
• Ensure new team members are recruited appropriately and that training and development needs are identified
• Work closely with training teams to ensure all staff receive required training
• Support the recruitment and selection process, including active participation in interviews
• Attend interviews and assessments for new care and support packages alongside senior management
• Ensure risk assessments are in place, implemented and reviewed to safeguard service users
• Implement induction and assessment programmes for new service users in collaboration with the wider management team
• Promote a person-centred, needs-led approach in line with organisational values, policies and procedures
• Understand business requirements relating to commissioning, audits and inspections, including CQC
• Build and maintain positive working relationships with key stakeholders, including Adult Social Care, Health services and commissioners
• Maintain effective communication with staff teams, external agencies, service users and their support networks
• Develop effective partnerships with external providers and specialist services
The Ideal Service Manager Candidate:
• Strong leadership and supervisory skills with the ability to support and develop teams
• Qualified to a minimum of Level 2 in Health and Social Care
• Previous experience as a Service Manager or in a senior role within Supported Living or Residential services
• Experience supporting adults with learning disabilities and/or mental health conditions
• Willingness to undertake further training and development, including Level 3 or 4 Health and Social Care and Level 5 Diploma in Management where required
• Ability to work effectively in a fast-paced, demanding environment
This Service Manager position offers an excellent opportunity to join a supportive organisation with long-term career prospects, whether on a temp-to-perm or permanent basis