What You’ll Be Doing
* Identify and win new business opportunities through personal outreach and leads generated by the branch, demonstrating active follow-up to convert these into new accounts
* Maintain and grow both new and existing customer relationships to maximise their lifetime value through fostering long-term relationships and building trust, in order to understand and deliver their current and future requirements
* Understand our approach to pricing and seek out ways to maximise margin in a credible way
* Provide advice on products and solutions with a key focus on the core K&B range
* Foster and maintain constructive and collaborative relationships with Suppliers, identifying and maximising on beneficial trading opportunities
* Support business initiatives to increase sales, margin & service as required
* Continually develop your knowledge of product lines, market trends and competitor offering to meet customer needs
* Carry out site/home visits to take accurate measurements, ensuring precision in all design plans
* Develop K&B product knowledge and competence across all branch colleagues
* Maintain excellent standards within the K&B Centre
* Be the first point of contact to resolve challenging situations, customer complaints or feedback in the K&B Centre
* Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls
What We’re Looking For
* Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
* Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
* Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
* Pride - You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
* Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
* Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
* Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
* Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
* Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
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