Supply Chain Manager - Freight Forwarding
Join to apply for the Supply Chain Manager - Freight Forwarding role at Lotus Business Development.
Are you a results‑driven supply‑chain professional with expertise in ocean freight operations and end‑to‑end supply‑chain management? Do you thrive in a fast‑paced environment and take pride in delivering exceptional, client‑focused service? If so, Unsworth wants you to lead our Supply Chain team to new heights.
About Us
Unsworth is an internationally recognised, multi‑award‑winning logistics company, delivering best‑in‑class supply‑chain solutions powered by innovative digital tools. Our industry‑leading online portal gives clients real‑time visibility and full control over their global logistics operations.
Role Overview
The Supply Chain Manager leads the end‑to‑end management of client supply chains, from purchase order creation through to final delivery. Responsible for operational excellence, team performance, and customer satisfaction, this role acts as the key link between internal departments, external logistics partners, and clients, ensuring seamless coordination, cost efficiency, and continual improvement across all supply‑chain activities. The role is both strategic and operational, combining data‑driven management, proactive problem‑solving, and strong people leadership to deliver best‑in‑class customer outcomes.
What You’ll Do
* Lead a high‑performing team, fostering a culture of collaboration, accountability, and continuous improvement.
* Lead and oversee all supply‑chain operations, ensuring efficiency, service excellence, and cost‑effectiveness.
* Coordinate with carriers, 3PLs, warehouses, and vendors to optimise capacity, scheduling, and shipment visibility.
* Act as the senior point of contact for key clients, delivering tailored solutions and building strategic relationships.
* Monitor data integrity across external provider, internal and customer‑facing visibility tools to ensure real‑time, accurate tracking.
* Analyse data to drive performance improvements, identify cost savings, and support decision‑making.
* Champion innovation by leveraging technology to enhance processes and client experience.
What We’re Looking For
* Proven experience in ocean freight operations within a freight forwarding environment.
* Expertise in order management and end‑to‑end supply‑chain coordination.
* Strong leadership experience, capable of motivating and developing high‑performing teams.
* Customer‑focused, solution‑oriented, and driven to deliver outstanding service.
* Strong communicator with excellent interpersonal skills.
* Proficiency in logistics systems and MS Office.
What We Offer
* Competitive remuneration package.
* Flexible, hybrid working to support work/life balance.
* Award‑winning staff development programme offering real career progression.
* Inclusive, innovative company culture with a dynamic and diverse team.
* Additional benefits: Employee Assistance Programme, Healthcare Plan, Enhanced holiday scheme, Cycle‑to‑work programme, Gym and experience day discounts, Loyalty rewards and recognition schemes.
Our Values in Action
* Caring: We deeply care about our customers and our people.
* Driven: We set high standards for ourselves and take pride in delivering outstanding service.
* Entrepreneurial: Entrepreneurial spirit and innovation are embedded in our DNA.
Ready to Make an Impact?
If you’re passionate about supply‑chain excellence and confident leading ocean freight operations, we want to hear from you. Apply now and play a vital role in shaping the future of the Supply Chain team at Unsworth.
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