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Showroom Manager Job Description
As the Showroom Manager, you will be responsible for inspiring the team to achieve a wonderful on-brand shopping experience and to help deliver brand awareness locally. You will be a brand ambassador, always representing sofa.com at the highest level.
You should be an experienced manager with a passion for interiors. You should have a strong business acumen, be commercially focused, and driven to help your team drive sales in the showroom. Good organisational and delegation skills will enable you to effectively manage your day and your team.
* Welcoming every customer so they feel at home and relaxed, while encouraging them to spend time in the store and browse our range
* Maintaining our world-class showroom standards and visual merchandising in store
* Processing customer orders and writing daily, weekly, and monthly reports for your team and senior management
* Team building and management, ensuring effective communication and development of individuals
* Conducting monthly team meetings and performance reviews with permanent staff
* Assessing competitor activity and understanding its impact on your showroom’s performance and trading
* Driving growth opportunities within the commercial sector to expand the customer base
This role is a full-time 40-hour contract, including weekend and weekday work.
Part of this role involves offering payment solutions, including credit options, to our customers, making home upgrades accessible based on individual circumstances.
Candidates must be over 18 and comfortable offering credit products to customers.
Qualifications
* Proven success in managing a dynamic sales team
* Strong leadership skills and business focus
* Excellent organizational skills, with the ability to plan, prioritize, and delegate
* Ability to multitask and work under pressure
* Good commercial awareness and business sense
* Team-oriented with a desire to generate innovative ideas
* Excellent communication and interpersonal skills
* Experience in home/furniture retail is desirable
Additional Benefits
* Commercial bonuses
* Monthly group rewards and recognition
* Long service awards
* Participation in the Fearless1000 Incentive Scheme
* Development courses with national qualifications
* 28 days holiday
* Discounted gym membership
* 20% group-wide discount across all Frasers Group brands
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