Job Summary
Licensing team based at Shearbridge Depot are looking for a temporary Licensing Officer to join dedicated team in the Hackney Carriage & Private Hire Licensing team. This role is an opportunity to make a real difference in our vibrant and diverse city.
If you are a SkillsHouse registered client, please speak with your employment advisor for further information.
If you are not registered with SkillsHouse please call (01274) 437373 to arrange an appointment or click on the enquire button.
Main Responsibilities
•Have excellent customer service skills, maintaining a polite and professional manner at all times.
•Have the ability to communicate sometimes complex matters in a way that is easily understood, both verbally, written and by electronic means.
•Be able to check documents and applications against established guidelines and procedures.
•Have excellent attention to detail.
Essential Skills
•Recent, demonstrable experience of working in a very busy customer service environment, dealing with a high volume of customers and the general public in person and on the telephone, sometimes in difficult and confrontational situations.
•Must be able to demonstrate a high standard of numeracy & literacy.
•Experience and ability to use ICT systems and applications is essential
Training Provided
Yes