About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to creating highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Frasers Glasgow, with a passion for luxury, the drive to make a difference, and the desire to shape the future of our business. This is a part-time role, 4 days a week, 30 hours per week, on a fixed-term contract until the end of October 2025.
Purpose of the role
As a Luxury Brand Ambassador, you will uphold the brand's prestige and deliver an exceptional customer experience. Your main goal is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
1. Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
2. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
3. Customer Service: Deliver outstanding customer service to create memorable experiences and foster brand loyalty.
4. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills and experience desired
* Exceptional communication and interpersonal skills.
* Proven experience in luxury retail or a similar customer-facing role.
* Passion for luxury brands and a commitment to delivering excellent customer experiences.
* Goal-oriented with a track record of meeting and exceeding sales targets.
* Ability to work effectively in a fast-paced environment.
* Flexibility to work weekends and holidays as needed.
* Passion for fragrance or beauty products is a plus.
Why choose the House of Creed?
* Luxury Redefined: We offer an unparalleled luxury experience that goes beyond just selling fragrances.
* Innovation: Join a team that pushes boundaries and creates scents resonating with diverse audiences.
* Diversity and Inclusion: We celebrate differences, fostering creativity and innovation.
* Career Development: Opportunities for professional growth are available across retail and corporate roles.
Job Applicant Privacy Policy
By applying, you consent to the processing and retention of your personal data for recruitment purposes. Your details may be shared with hiring managers and stored in our ATS as necessary.
The House of Creed is an equal opportunity employer and encourages candidates from all backgrounds to apply. Due to high application volume, only shortlisted candidates will be contacted. Thank you for your understanding.
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