Job Description
Role Title: Head of E-Commerce
Salary: Excellent salary plus bonus and benefits
Location: Office based in Cheshire
Our client is a high-growth online business with an entrepreneurial culture, delivering innovative products within the B2C sector. As they continue to scale, we’re looking for a strategic and hands-on Head of E-Commerce to lead their digital growth and take their online presence to the next level.
The Head of E-Commerce will bring a wealth of experience in leading online trading, merchandising, CRM and project management of UX and CRO improvement. They will be responsible for driving revenue and brand growth across all digital channels. This role is ideal for someone who’s commercially minded, creative, and excited to shape the future of our direct-to-consumer business.
Key Responsibilities:
1. Develop and own the end-to-end e-commerce strategy to drive online sales, profitability, and brand growth
2. Lead digital commercial planning, including forecasting, trading performance, and promotional calendars
3. Ensure the website delivers best-in-class performance, UX, conversion, and brand consistency
4. Monitor and analyse daily and weekly performance metrics, taking action to improve conversion rate, AOV, retention, and customer experience
5. Over...