A leading food service distributor in the UK is seeking a Service Desk Analyst fluent in English and French. This role acts as the first point of contact for internal users, providing level 1 support via phone, portal, and chat. Responsibilities include logging incidents, troubleshooting issues, and delivering excellent customer service. Candidates should possess strong communication skills and a background in IT support. Relevant experience with ServiceNow and customer service is essential for this position. #J-18808-Ljbffr