Are you passionate about maintaining excellence in End-Point Assessment (EPA) and ensuring the highest quality standards? My client are seeking a detail-oriented Hospitality Quality Assurance Assessor to join our team and play a key role in upholding our commitment to outstanding assessment practices on a 9 Months FTC.
What You'll Be Doing:
* Conducting quality assurance sampling of EPA assessments in alignment with our Quality Strategy.
* Performing audit checks across all assessment standards to maintain compliance.
* Supporting appeals and investigations, ensuring fair and thorough evaluations.
* Carrying out assessment observations, both remotely and in person.
* Conducting apprentice and employer satisfaction checks to enhance service quality.
* Regularly monitoring invigilation activities to ensure compliance in EPA delivery.
* Managing the Sector Quality Tracker, maintaining alignment with EQA standards and internal QA policies.
* Providing assessment methodology support to EPAs, both remotely and face-to-face.
* Overseeing and maintaining the automated QA system, ensuring appropriate sampling percentages based on RAG status.
What You'll Bring to the Role:
* A recognised IQA qualification or equivalent.
* Relevant sector occupational qualifications and experience.
* Level 2 qualifications in Maths and English (or equivalent).
* Proficiency in ICT systems such as EPA Pro, Microsoft Office, Outlook, and Skype.
* Experience working in high-demand environments, meeting targets and deadlines.
* Strong communication and self-motivation skills, with the ability to work independently.
* Experience in a Quality Assurance role within WBL/education.
* Ability to effectively use IT systems for reporting and record-keeping.
* Experience in administrative tasks, including report writing and maintaining records.
If you are an experienced quality assurance professional with a keen eye for detail and a passion for maintaining high assessment standards, we'd love to hear from you!
Apply today and be part of our mission to drive excellence in EPA.
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