1. Competitive compensation commensurate with role and skill set
2. A fast-paced, growth-oriented environment with the associated rewards
About Our Client
The hiring company is a large organization operating in the technology and telecoms industry. It is committed to delivering high-quality services and innovative solutions to its clients.
Job Description
3. Provide technical support for SharePoint-related issues and user queries.
4. Resolve system errors and ensure the smooth functioning of SharePoint platforms.
5. Assist in troubleshooting and maintaining SharePoint applications.
6. Collaborate with team members to enhance SharePoint system efficiency.
7. Document and report technical issues for future reference and resolution.
8. Respond promptly to helpdesk tickets and maintain service level agreements.
9. Conduct basic user training sessions to improve SharePoint usage.
10. Ensure data integrity and security within the SharePoint environment.
The Successful Applicant
A successful SharePoint Helpdesk professional should have:
11. Educational qualifications in a relevant field such as IT or Computer Science.
12. Experience working with SharePoint platforms and related tools.
13. Strong problem-solving skills and technical aptitude.
14. Ability to handle multiple tasks effectively in a fast-paced environment.
15. Excellent communication skills to assist users with diverse technical needs.