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Combining some of the qualities of both a data analyst and software engineer, as a Sales and Partnerships Support Engineer, you will provide technical support to SuperAwesome’s sellers, business development and account management teams to help build one-off or prototype tools to rapidly demonstrate value in the course of client and partner engagements.
You will be an expert in the technical aspects of SuperAwesome’s software products and data estate, knowing how and where to source and process data to address their needs, and being able to autonomously use that data to offer supporting technical artefacts such as visualisations and dashboards.
Specific Responsibilities
* Provide on-demand technical assistance to Sales, Ad Operations/Yield Management, Business Development and Account Management “in the field”. This will likely include ad-hoc hypothesis testing, data extraction, troubleshooting, data visualisation and prototyping of bespoke functionality.
* Work closely with SA’s Product Managers to help prototype and explore new ideas and to bring emerging requirements in the form of functionality you deliver that may point to a need for new Product features.
* Collaborate closely with product and data engineering teams and data science to understand how our products work, how to integrate your work without compromising production integrity, and how to access our data estate.
Required Experience
* Background in digital marketing and advertising industry with a good understanding of the programmatic advertising ecosystem.
* Experience working directly with commercial functions in sales engineering, support, or professional services roles.
* Comfortable managing ad-hoc, time-constrained service demands from stakeholders in commercial organisations.
* Demonstrable experience with SQL, scripting languages (preferably Python or TypeScript), web-scraping tools, cloud environments (AWS or GCP), and using generative AI tools for data analysis.
Key Skills
* Curious about client problems and understanding of advertising to develop solutions.
* Excellent communication skills with high EQ, able to explain technical concepts clearly.
* Self-motivated with effective prioritisation skills in complex, uncertain environments.
* Strong SQL skills and fluent in Python or TypeScript scripting.
* Ability to collaborate with Product engineers to deliver solutions without compromising product integrity.
* Effective at working with multiple stakeholders.
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