Store Manager – H. Samuel – Darlington
As Store Manager here at H. Samuel in Darlington y ou’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!
Jewellery, Watch & Gift Retail is truly unique!
In any of our H. Samuel stores you’ll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one’s Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us – Be part of something special!
Are you the perfect gem?
* An excellent track record of successfully achieving KPI's.
* Experience of holding accountability for managing the commercial performance of a store.
* Experience of leading store teams.
* Experience of target-setting and interpreting business data.
* An ability to inspire, coach and develop your team to maximise potential and performance.
* Proven track record of role modelling and consistently delivering amazing customer experiences.
* Clear passion for our products and ability to put yourself in our customers shoes.
* A competitive spirit.
* Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.