Senior Insight & Innovation Manager – UK &
Ireland
Reporting
to: Chief Growth Officer
Location: London - Maple Street (4 days in office pw)
Salary: £60 - 65k DOE + Bonus (with stretch capabilities) +LTIP + Benefits
About
Us
At Wingstop, we’re not just in
the chicken business, we’re in the flavour business. Creating memorable
experiences for our customers and team is what we do best, and we’ve got the
accolades to prove it (Sunday Times Best Places to Work 2024 & 2025 and
Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE
FLAVOUR.
The Role
We’re looking for a Senior
Insight & Innovation Manager to help shape what’s next for Wingstop UK
& Ireland.
You’ll sit at the centre of it
all! Working with our EMEA team to turn insight into bold ideas and bold ideas
into reality.
From spotting the next big
flavour trend to landing it in restaurants, you’ll own the journey. You’ll be
responsible for delivering an 18 month innovation pipeline that creates buzz,
drives frequency, and fuels real growth… without breaking operational or
commercial guardrails.
Make it exciting, make it
work, make it win.
What You’ll Own
Innovation & Product
* Lead end-to-end product development (LTOs +
core), from idea to in-restaurant launch
* Build and manage a bold, commercially smart
18-month innovation pipeline
* Create standout, on-brand concepts that drive
trial and keep people coming back
* Make sure everything lands operationally smooth
and commercially strong
* Own secret menu creation for our fan based /
loyalty and prop and co create with our flavour collective in our loyalty proposition
Menu & Experience
* Own menu architecture. Clear, simple, high
impact on line and in restaurant
* Continuously evolve the menu based on
performance and behaviour
* Partner with marketing to make sure it shows up
right in restaurant and digitally
Insight (Your Superpower)
* Turn customer, market, and product insight into
action
* Make sure every idea solves a real need or
unlocks a real opportunity
* Stay ahead of trends, competitors, and culture
Governance & Pace
* Run the monthly innovation forum. Clear
priorities, no fluff
* Own the stage gate process. Fast, focused,
accountable
* Track performance and make sure we learn,
iterate, and go again
Collaboration
* Work closely with suppliers and supply chain to
make ideas real (and scalable)
* Partner with EMEA to align, share, and win
bigger
* Bring ops, marketing, and finance with you to
land it right
What You Bring
* 6+ years in product, innovation, or insight
(QSR, retail, FMCG)
* A real appetite for bold, customer-led ideas
* Strong commercial instinct. I.e. you know what
works and why
* Experience running pipelines, innovation forums
and stage gate processes end-to-end
* Ability to turn data into clear, confident
action
* Someone who can influence, align, and make
things happen
* A genuine love of food, trends, and culture
Why Join Us?
At Wingstop, we believe in rewarding
and investing in our people. Here’s what we offer on top of the basics:
* Generous annual bonus scheme: with
potential for higher earnings based on business performance.
* LTIP Programme: Eligible from first full
year of service, based on business performance.
* Enhanced Holiday allowance: 25 days of
annual leave plus bank holidays + birthday off.
* Enhanced Employer Pension Contributions: 5%
Employer Contributions.
* Private Healthcare: Benefit from enhanced
private health insurance.
* Family Support: Enhanced maternity and
paternity leave for growing families.
* Enhanced Sickness Benefit: Two weeks full
pay, 12 month rolling.
* EV Salary Sacrifice Scheme: available
after 3 months of service & 0.45p unlimited mileage.
You’ll be shaping the future of
Wingstop UK & Ireland, defining what we launch, how we show up, and how we
stay ahead.
If you want to build things
people talk about, crave, and come back for… this is it.
Commitment to Diversity and Inclusion
We celebrate individuality and
are dedicated to fostering a diverse and inclusive workplace. As an
equal-opportunity employer, we are committed to creating a supportive
environment for all. If you require any adjustments during the recruitment
process to perform at your best, please let us know…we’re here to assist you.
If this opportunity aligns with
your skills and career goals, we encourage you to apply. Join us in bringing
the flavour and making a real impact!
Commitment to Diversity and Inclusion
We celebrate individuality and
are dedicated to fostering a diverse and inclusive workplace. As an
equal-opportunity employer, we are committed to creating a supportive
environment for all. If you require any adjustments during the recruitment
process to perform at your best, please let us know…we’re here to assist you.
If this opportunity aligns with
your skills and career goals, we encourage you to apply. Join us in bringing
the flavour and making a real impact!