Job Description
Our client is recruiting for a Field Service Engineer who is passionate about precision, service, and smart print finishing technology. Were growingand were looking for aField Service Engineerbased in or aroundOxford and Warwickshireto join our expert service team.
Youll play a vital role in keeping our customers running smoothly, delivering hands-on support and technical expertise with a level of care that sets them apart. Whether its maintaining top-tier print finishing equipment or supporting new installs, youll be at the heart of a business that values innovation, reliability, and customer satisfaction.
Experience in the print or finishing industry would be a strong advantageyoull understand the machinery, the environment, and the importance of uptime to our clients.
What Youll Be Doing
1. Install, maintain, and repairequipment at customer sites, delivering on SLAs and ensuring minimal downtime.
2. Own your customer communications confirm visits ahead of time, provide updates, and make sure issues are followed through to resolution.
3. Use diagnostic tools and software likeTesseract, Microsoft Office, and more to record, report, and manage your workload.
4. Attend regulartraining courses and service meetingsto stay sharp and up-to-date with our latest innovations.
5. Provide remote technical support when need...