As the Facility Manager, you own the physical performance and operational excellence of Ford's UK Real Estate portfolio. While our Planning and Compliance teams define the strategy, you bring it to life, ensuring our buildings, systems, and services operate flawlessly.
You will lead the Integrated Facility Management (IFM) contract and a multi‑disciplinary technical team, ensuring our sites are safe, efficient, sustainable, and designed to deliver a world‑class employee experience. From high‑pressure utilities to digital building systems, you are the expert who keeps Ford running.
This is a role for someone who loves variety, thrives on responsibility, and enjoys being the bridge between strategic vision and day‑to‑day operations.
* Degree‑level education or equivalent professional experience.
* Proven facility management expertise, including IFM leadership and experience with complex building infrastructure and utilities.
* Customer‑centric mindset, with a track record of delivering high‑quality service environments.
* Strong business acumen, with a process‑driven approach and the ability to think strategically about long‑term portfolio health.
* Excellent analytical and communication skills, with the ability to influence stakeholders at all levels.
* Demonstrated leadership experience, managing diverse teams and third‑party providers within a collaborative framework.
The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.
As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.
This position is based in Dunton, Essex and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.
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IFM Contract & Service Delivery
* IFM Leadership: Manage the UK Integrated Facility Management (IFM) contract, overseeing all outsourced services to ensure they meet performance standards while enhancing the workplace experience.
* Customer Experience: Drive continuous improvement in service delivery, ensuring high levels of customer satisfaction and a "customer-first" culture across all sites.
Technical Infrastructure & Maintenance
* Engineering Excellence: Lead building maintenance services, including mechanical, electrical (M&E), and civil repairs to maximize operational efficiency.
* Utility & Special Systems Management: Oversee complex site utility operations, including High-Pressure Hot Water (HPHW), compressed air, HV systems, refrigeration, and high-pressure hydraulics.
* Asset Management: Manage all facility spares, building equipment, and material supplies to ensure zero downtime for critical business operations.
Energy & Digital Systems
* BMS & Energy Leadership: Direct the Building Management Systems (BMS) and work with energy strategies required to support the UK portfolio, driving Ford's sustainability and carbon-reduction goals.
* Compliance Integration: Work closely with the Ford Land Compliance Manager to ensure all facility operations remain 100% compliant with Environmental and Health & Safety legislation.
Operational & Financial Control
* Budgetary Ownership: Maintain strict control of operational budgets, delivering on financial objectives and identifying opportunities for cost reduction without sacrificing quality.
* Safe Project Delivery: Ensure all time-critical processes and facility projects are delivered professionally and, above all, safely.
Leadership & Stakeholder Interface
* Multi-Disciplinary Leadership: Manage a diverse "One Team" workforce, including salaried professionals, hourly employees, and external contractors.
Stakeholder Diplomacy: Act as a key interface with site-wide operational management, government agencies, and Trade Unions, ensuring smooth industrial relations and operational harmony.