Property Management - Senior Practitioner
£44,331 - £47,532 per annum
The purpose of this role is to effectively support a team of professional staff to ensure a high-quality, customer-focused tenancy management service to residents in temporary accommodation. This includes tenants within the Council's own housing stock, as well as accommodation provided by external partners such as Local Space.
Following a service re-design, this role will report to the Property Management Services Manager, overseeing 10 housing professionals, including this post. You will need to deputise in their absence, ensuring robust performance management and accountability across the service, aiming to deliver a supportive housing function that empowers residents to manage and maintain their accommodation. A strong background working with policy and procedures to align service delivery is highly desirable.
The Service will focus on effective tenancy management, prioritising resident empowerment and customer service. With team expansion, there is a drive to become more customer-focused in case management, working in partnership with colleagues across services.
If you are passionate about service progression and making a difference in people's lives by assisting with their accommodation, we would love to hear from you. A demonstrable background in housing management, awareness of relevant legislation, and a desire to advance the service are essential.
Please view the JD.
Closing Date: 13th August 2025
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. Applications are considered on merit regardless of age, disability, ethnicity, faith, gender identity, or sexual orientation. If you share our vision and values and possess the required skills and experience, we want to hear from you.
The London Borough of Newham has responsibilities for safeguarding and promoting the welfare of children, young people, and vulnerable adults. If your role involves working with these groups, a DBS check may be required.
Please attach a supporting statement explaining in no more than two A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please remove all personal information from uploaded documents.
The information collected from you will be shared with Cifas to prevent fraud, unlawful conduct, and malpractice. Your data will also be used for identity verification. Further details on data use and your rights can be found by following the appropriate links.
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