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Clerical officer

Denton
Tameside and Glossop Integrated Care NHS FT
Clerical officer
Posted: 24 October
Offer description

Overview

We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within the Denton locality providing full clerical support to Health Care Professional teams based at Ann St Clinic Denton, Dewsnap Lane Clinic Dukinfield and Albion Drive medical practice Droylsden on a rota basis. The Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.

Band 2 - 22.5 hours - Monday/Friday and flexibility with the 3rd day. Fixed Term - 2 years.


Responsibilities

* Provide a full range of clerical tasks to Healthcare Professionals.
* Use the patient administration system to book patient appointments.
* General office management such as filing/records management and telephone duties.
* Respond to daily queries from internal and external organisations; excellent communication and good written skills are required.
* Maintain a good standard of typing and IT skills; use spreadsheets, word processing, emails and basic keyboard skills.
* Provide administration support for services being provided off site as required.
* Work as part of a team and carry out tasks set by the Administrator/line manager.
* Process incoming and outgoing mail.


Qualifications and Skills

* Administration experience is essential.
* Ability to deal with the general public with a positive approach to customer care.
* Strong IT skills and ability to work with patient administration systems.
* Good written and verbal communication skills.


Pay, Sponsorship and Eligibility

* Please note that this role is not eligible for visa sponsorship under the UK Health and Care Worker visa route, due to salary and/or skill level requirements set by UK Visas and Immigration.
* The organisation encourages applications from candidates who already have the right to work in the UK.


Organization Values and Diversity

* We have a clear set of values and behaviours: Safety, Care, Respect, Communication, Learning.
* We actively encourage applications irrespective of race, age, disability, sex, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, pregnancy or maternity. We particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ and Disabled people.


Benefits

* Flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and more.


Contact for further details / informal visits

Name: Tracie Heyes; Job title: Locality Administrator; Email: tracie.heyes@tgh.nhs.uk; Telephone: 07867340877

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