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Patient coordinator/receptionist

Ballymoney
Smart Dental Care
Patient coordinator
Posted: 7 August
Offer description

Dental Receptionist / Patient Coordinator Family Dental Care, Ballymoney, Northern Ireland Join Our Friendly Team as a Dental Receptionist / Patient Coordinator at Family Dental Care! Are you passionate about dental care and love providing exceptional patient support? Do you thrive in a warm and professional team environment? If so, wed love to welcome you to our practice in Ballymoney, Northern Ireland! About Us Family Dental Care, Ballymoney, is part of a growing network of over 100 surgeries across 35 dental practices in the UK, offering a wide range of high-quality treatments, including aligners, implants, endodontics, and both NHS and private care. As part of this larger group, we offer great opportunities for career progression and professional development. The Role Were looking for a warm, organised, and experienced Dental Receptionist / Patient Coordinator to join our friendly team on a part-time basis 3 days per week to start. Youll be working 24 hours across Monday, Thursday, and Friday. This is a key role within the practice where youll support patients throughout their dental journey, ensuring they feel welcome, informed, and cared for every step of the way. Key Responsibilities Treatment Coordination: Assist in managing treatment plans, scheduling appointments, and coordinating patient finance and payments. Reception Duties: Greet patients, answer queries, and manage bookings with professionalism and care. Patient Support: Explain treatment options and payment processes, providing a smooth and reassuring experience. Practice Promotion: Support occasional open days and marketing efforts. Teamwork: Collaborate closely with dental nurses and clinicians to ensure smooth day-to-day operations. What Were Looking For Experience: Minimum 2 years in a dental practice. Dental nursing experience is a bonus. Qualifications: GDC registration or prior Treatment Coordinator experience preferred. Skills: Friendly, organised, and a great communicator with strong attention to detail. Tech Comfort: Familiar with dental software, scanners, and Microsoft Office. Passion for Patients: A patient-first attitude and a willingness to go the extra mile. What We Offer Competitive Salary: Commensurate with experience. Flexible Part-Time Schedule: 3 days per week (Monday, Thursday, Friday 24 hours total). Career Growth: Become part of a supportive dental group with structured training and development. Incentives: Private treatment bonuses available. Modern Setting: A fully digital, up-to-date practice environment. Larger Network: Opportunity to be part of a UK-wide network of 100+ dental surgeries. If youre ready to take the next step in your dental career and work in a supportive, community-focused practice with national backing, wed love to hear from you! Apply today and become a valued member of the Family Dental Care team in Ballymoney

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