JOB TITLE: Customer Service Administrator
LOCATION: Ashford, Kent
SALARY: £12ph to £13ph
TERM: Temp to Perm
HOURS: Monday to Friday, 9am to 5.30pm
START: Immediately
Office Angels are proud to be working with this successful company who year on year have seen an increase in business and expansion in the team. This role is as a result of this extra workload and the business doing so well, so a great time to join!
This is a temporary role starting immediately, however this could become a permanent position for the right candidate. The team look for confident communicators with a strong telephone manner, the rest can be taught.
The day to day duties in your new job could be:
Answering inbound Customer Service calls
Processing sales orders
Answering product queries
Responding to web enquiries, including processing web orders
Resolving invoice and account enquiries
Liaising with couriers via telephone and website on outgoing and incoming deliveries
Coordinating returns and refunds
Answering webchat enquiries
Processing incoming payments, managing refunds, cheque processing
We'd love to speak to candidates who have:
Experience in a Customer Service focused role
Strong communication skills
Good IT skills to learn new systems
A team player with a can-do attitude
Next steps…
If you're interested in this position and have the skills and attributes listed above then please apply today.
* Please note if you're suitable and your skills match the role you'll receive an e-mail from us. Remember to call us on (phone number removed) ASAP/within 24 hours to discuss the position in further detail with Pippy or Lindsay. We look forward to your application. This is a Temporary role starting immediately so please only apply if you can start work within a few days' notice.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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